Terms of service

Effective date: November 12, 2026

Overview

This website is operated by Zofelle. Throughout the site, the terms “we”, “us” and “our” refer to Zofelle. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including the additional policies referenced here and available by link. Please read these Terms carefully before using the site. If you do not agree, please do not use the site or place an order.

1. Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction when using the site.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including payment card information) may be transferred unencrypted across networks; payment card information is always encrypted during transfer by our checkout provider.

3. Accuracy of information

We work hard to describe and photograph our products accurately, including size, finish and color. Colors may appear slightly different depending on your screen. If a product is not as described, your remedy is to return it under our Refund Policy.

4. Prices and availability

All prices are listed in US dollars. Prices and availability may change without notice. If an item is listed at an incorrect price due to an error, we may cancel orders for that item and will notify you and refund any payment collected.

5. Orders and payment

When you place an order, you will receive an order confirmation email. We may limit or cancel quantities purchased per person, household or order, and may cancel orders that appear to be placed by dealers, resellers or that fail fraud-prevention checks. If we cancel an order after payment, we will refund you in full. Payment terms are described in our Payment Policy.

6. Shipping, returns and cancellations

Shipping is governed by our Shipping Policy, returns and refunds by our Refund Policy, and cancellations by our Order Cancellation Policy.

7. Product use

Please follow any care, assembly and safety instructions provided with each product. Décor items such as candle holders should be used with care; never leave lit candles unattended.

8. Third-party links and tools

Our site may include links to or tools from third parties. We are not responsible for the content or practices of third-party websites and services.

9. User comments and feedback

If you send us comments, reviews or suggestions, you agree that we may use them without restriction. You agree that your comments will not be unlawful, abusive or misleading, and will not contain viruses or malicious code.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Prohibited uses

You may not use the site for any unlawful purpose; to infringe intellectual property rights; to harass or harm others; to submit false or misleading information; to upload malicious code; to collect others' personal information; or to interfere with the security of the site.

12. Disclaimer and limitation of liability

Except as expressly stated, products and services are provided “as is” and “as available”. To the fullest extent permitted by law, Zofelle shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or any product. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

13. Indemnification

You agree to indemnify and hold harmless Zofelle from any claim or demand arising from your breach of these Terms or violation of any law or the rights of a third party.

14. Governing law

These Terms are governed by the laws of the United States and the state in which Zofelle operates, without regard to conflict-of-law principles.

15. Changes to these Terms

We may update these Terms at any time by posting changes on this page. Continued use of the site after changes are posted means you accept them.

Contact information

Business name: Zofelle
Address: 9842 Phoenix Dr, Mohave Valley, AZ 86440, United States
Phone: +1 (928) 613-2755
Email: support@zofelle.com
Support hours: Monday–Friday, 9:00 AM–5:00 PM (US Central Time)