Payment Policy

Effective date: November 12, 2026

By placing an order with Zofelle, you agree to the payment terms below.

1. Accepted payment methods

Zofelle accepts the payment methods displayed at checkout. These currently include the following credit and debit cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club and Maestro. Additional methods (such as digital wallets) may appear at checkout when available.

2. Currency and prices

All prices are shown and charged in US dollars (USD). Before completing your order, please review the checkout summary, which shows product prices, selected options and quantities, any discounts, shipping (free on US orders), applicable taxes and the final total.

3. When payment is processed

Your payment is charged when you place your order and you will receive an order confirmation email.

4. Payment security

All payments are processed through Shopify's secure, PCI-DSS compliant checkout. Zofelle never sees or stores your full card number. Please never send card details by email.

5. Authorization and order review

Orders may be subject to payment authorization and fraud-prevention checks. If an order cannot be verified, we may contact you or cancel the order and refund any payment collected.

6. Declined payments

If your payment is declined, please check your card details or contact your bank, or try another payment method.

7. Taxes

Applicable sales tax is calculated and shown at checkout before you pay.

8. Refunds

Approved refunds are returned to the original payment method as described in our Refund Policy.

Contact information

Business name: Zofelle
Address: 9842 Phoenix Dr, Mohave Valley, AZ 86440, United States
Phone: +1 (928) 613-2755
Email: support@zofelle.com
Support hours: Monday–Friday, 9:00 AM–5:00 PM (US Central Time)